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ITIL Foundation Essentials: The exam facts you need by Claire Agutter

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CHAPTER 15: THE ITIL QUALIFICATION SCHEME

The scheme has four levels:

  • Foundation – mandatory, two credits
  • Intermediate – based on Lifecycle and Capability streams, then the mandatory Managing Across the Lifecycle
  • Expert – granted once candidates achieves 22 credits
  • Master.

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Figure 25: The ITIL qualification scheme

Read more at www.itil-officialsite.com.

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