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ITIL Foundation Essentials: The exam facts you need by Claire Agutter

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CHAPTER 16: THE FOUNDATION EXAM

  • 40 multiple-choice questions
  • 60 minutes
  • 65% or 26/40 to pass
  • No trick questions
  • Closed book.

You can download the Foundation Syllabus and a free sample exam from the ITIL Official Site: www.itil-officialsite.com.

A full ITIL glossary of terms is also available in multiple languages from the site.

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