The ITIL® Managing Across the Lifecycle (MALC) is an expert level course that leads to the ITIL® Expert in IT Service Management certification. This course focuses on the business, management, and supervisory objectives, purposes, processes, functions, and activities. The course also helps the candidates to examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using to enable the candidates to implement the learnt concepts and the core disciplines of ITIL®. Along with the best practices associated with the ITIL® framework. The course comprehensively covers all the exam objectives of the relevant certification exam as well.
This comprehensive course on ITIL® Managing Across the Lifecycle (MALC) brings together the full essence of a lifecycle approach to service management, and consolidates the knowledge of the candidates who have completed the Orientation, Foundation and Practitioner courses.
The candidates wishing to enroll in this course should have taken the ITIL® Orientation, Foundation and Practitioner courses to gain the pre-requisite knowledge for this course. It is also recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years.
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