The ITIL® Service Design (SD) is one of the ten intermediate level courses in the ITIL® Intermediate Certification curriculum. This preparatory course helps the students to gain the skills needed to plan, implement, and optimize service design processes. The students are also able to gather sufficient foundational knowledge needed to pass the ITIL® Intermediate Service Design certification exam.
The ITIL® Service Design (SD) course covers the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. In addition to that, the course covers the management and control of the activities and techniques within the service design stage to help the students prepare for the ITIL® Intermediate Service Design certification exam and achieve the ITIL® Intermediate Certification.
The course requires that the students possess a valid ITIL® Foundation Certification or have taken the ITIL® Foundation course. Additionally, two to four years of relevant work experience is also recommended.
All ITIL® courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
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