The ITIL® Service Transition (ST) course builds on the principles covered as part of the ITIL® Foundation course and is focused on the lifecycle aspects of Service Transition. The course covers the management and control of the activities and techniques within the Service Transition stage of the lifecycle. In addition to covering the Service Transition concept, the course also explores the concept of Service Design principles and at the interfaces between Service Design and the other stages of the ITIL® Service Lifecycle.
In the ITIL® Service Transition (ST) course, the students learn to implement and use the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. The main focus of this course is on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.
The prospective candidates for this course must have completed the ITIL® Foundation training or possess a valid ITIL® Foundation certification in IT Service Management. Additionally, some on-job experience in service management is also recommended.
All ITIL® courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.