IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way
by Harris, Gene Lazuta
Acknowledgments
The work described in this book occurred over a period of more than 15 years and required the close collaboration of clinical, administrative, and information technology professionals representing the entire range of Cleveland Clinic’s operating model and medical practice. Much of it was unique in our industry for its time. Consequently, it was often intensive, costly, and inherently stressful, particularly in the heat of the moment, usually following months or even years of effort, when a new system or physical infrastructure component was first switched on. Everything we did felt entirely new when we were doing it and affected everyone in our enterprise. Nothing occurred in isolation, so in a very real sense, we have every Cleveland ...
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