The past few years have brought a stronger awareness of the importance of having engaged employees in the workplace, while definitions as to what it actually means to be engaged are mostly misguided. Popular opinion asserts that happy and satisfied employees should be a priority, and many assume that if employees are happy with their work, and satisfied with their workplace, that their engagement is a given. This assertion is both wrong and reckless.
The reality is that employee engagement doesn't come from an employee being happy or satisfied; rather, that happiness and satisfaction result from an employee being engaged with his or her work, and at his or her workplace.
To dig deeper into the engagement topic, let's get past the buzzword aspect of engagement and examine insights into what it looks like in practice as well as how to create it.