It's the People

Table of Contents

1. Cover
2. Title
3. CopyRights
4. Contents
5. Acknowledgments
6. Introduction
7. 1. The human capital equation
   1. Personnel to HR to HC
   2. People as assets
   3. The whys
8. 2. Passionate about passion
   1. Passion in career choice
   2. The whys
   3. Passion in work
   4. Entrepreneurs and passion
   5. As a ‘strap line’
9. 3. Finding great people
   1. Personal network
   2. Know your existing resources
   3. Succession planning
   4. The whys
   5. Reaching outside
   6. The NED nonsense
   7. More whys
   8. Help available
   9. Search
   10. Selection
   11. Interim
   12. Internal
10. 4. Keeping talented people
    1. Days of slavery are over
    2. What affects retention?
    3. The whys
    4. Logic not working
    5. Birds of a feather
    6. Money matters
    7. Other factors
    8. Who cares?
    9. A final rant
11. 5. The feel good interview
    1. Listening
    2. The job interview
    3. Appraisals
    4. Interview environment
    5. Staying fresh
    6. The whys
12. 6. Day one
    1. Positive
    2. Negative
    3. The whys
    4. Hello–Goodbye
13. 7. Inspiring from the start
    1. ‘Youngism’
    2. Stuck in boredom
    3. The whys
    4. Re–revving
14. 8. The positive exit
    1. Exs are influencers
    2. To demonise or not to demonise
    3. By the book
    4. Respect and courtesy
    5. The whys
    6. Value–added exit
    7. Pursuit of Y
15. 9. Challenge the status quo
    1. Sheep mentality
    2. Outsiders required
    3. The whys
    4. Theory vs Practical
    5. CSR in practice
16. 10. Do it, do it now!
    1. Inactivity is no–activity
    2. Think it, do it
    3. Whys and do it nows
17. 11. The 3 “Cs” – communicate, communicate, communicate!
    1. The whys
    2. Phone inertia
    3. Walking around
    4. No cost
18. 12. Positive “No”
    1. Tiny word, big impact
    2. Children no
    3. Adult no
    4. The whys
    5. Learn to say no early
19. 13. The no pay gain
    1. Don't complicate matters
    2. The whys
    3. Real rewards
    4. The invisible leader
    5. Be there, be in–touch
20. 14. It's all about the people – my concluding 'bitz & pieces!
    1. Listening
    2. Bored board
    3. Building loyalty/exceeding expectations
    4. Respect
    5. Common sense
    6. Creating open/risk free culture
    7. Aligning aspirations with reality
    8. Pursuit of the best, no to mediocrity.
    9. Training
    10. Ageism
    11. Review and feedback
    12. Promoting early to create stretch
    13. Firing
    14. Retaining reality
    15. Internal communications
21. Author's profile
22. Author's background in greater detail
23. Summary of ‘do it, do it nows’ chapter by chapter.