9.1. IBM and the Evolution of e-Business

Computers and the Internet have transformed our lives by changing the way we get information, the way we shop, and the way we do business. Computers have been making our lives easier since the 1950s, and the Internet has opened up an unimaginable wealth of information that did not exist just a few years ago.

A pioneer in the computing industry, IBM realized early on that this mix of computing power and wide-reaching access of the Internet could propel businesses into another level—and e-business was born.

In theory, e-business is a simple concept—connect an organization's critical business systems directly to its customers, employees, suppliers, and distributors across the Web. By linking these key aspects, ...

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