8
Emails and Notifications
So far, you have learned how to use and interact with Jira directly from its web interface through a browser. We will now take a look at how Jira uses emails as a notification mechanism to alert you of updates.
One powerful feature of Jira is its ability to create new issues, add comments to issues, and update issue details through emails. This provides you with a whole new option for how you and your users can interact with Jira.
In this chapter, we will cover the following topics:
- Jira and email
- Mail servers
- Mail queues
- Events
- Notifications
- Batching email notifications
- Troubleshooting notifications
- Incoming emails
- The HR project
Jira and email
Emails have become one of the most ubiquitous communication tools in ...
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