Chapter 12 
Ishikawa Diagrams
The Diagram Platform
The Diagram platform is used to construct Ishikawa charts, also called fishbone charts, or cause-and-effect diagrams.
Figure 12.1 Example of an Ishikawa Chart
These charts are useful to organize the sources (causes) of a problem (effect), perhaps for brainstorming, or as a preliminary analysis to identify variables in preparation for further experimentation.

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