INDEX
Note: Page numbers followed by f denote figures; those followed by a t denote tables.
Accenture, research conducted at, 5–6, 13, 84, 109, 116–117, 211–227
accountability, 85–89
Best Buy example of, 86–87
goals and, 85–86
metrics and, 87–88
mutuality of, 88–89
acquisitions. See mergers and acquisitions
Advanced Micro Devices, 77
affordability, 60
AIG, 159
airline industry
People Express and, 19, 51–52, 53–54, 57
Ryanair low-cost approach and, 67
Air Wick Freshmatic brand, 144
all-or-nothing technologies, 47–48
Amazon.com, 104, 139, 188, 204, 205
ambassadors to universities, to find serious talent, 82–83, 176
American Airlines, 52
American International Group (AIG), 159
American Petroleum ...
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