Index

A

Academie Nationale de L’Air et de L’Espace (ANAE), 125

Accidental death, criminal law and, 8788

Accident investigation boards, 105

Accident-proneness, 43, 44

Accident report

formal, 105

in painting, 147150 (see also La Méduse)

Accountability, 2223, 31, 145; see also Incident

anxiety and, 132

backward-looking, 129, 135

blame-free system and, 132134

failure stories and, 135

forward-looking, 129, 134137

personal, discretionary space for, 131132

stress and, 132

Accountability-free systems, 132134

vs. blame-free systems, 132134

Accusatory law, 99

Alternative dispute resolution (ADR), 144

Anecdotal evidence, 6

Anonymity, 70

Anxiety, 63, 132

Apology, 20

Appropriate/right action, 137138

Aristotle, 139

Art of persuasion, 151152; see ...

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