GREAT REVIEWS FOR JUST LISTEN
“Who would benefit from reading Just Listen? I can’t think of anyone who wouldn’t—customer service staff, managers, salespeople, parents, you name it . . .”
—The Chronicle Herald
“Useful insights into opening anyone up—a recalcitrant vendor, a desirable prospect, a client dragging ass. . . . Goulston’s words gave me sizable goosebumps.”
“Just Listen is an excellent guide for learning how to break down barriers.”
“The most useful (five-star) book on communicating. . . . Everyone can be a better communicator with the right knowledge, and this book makes learning interesting and easy.”
—Lindsey Novak, nationally syndicated “At Work” columnist
“An impressive bag of tricks. . . . A ...