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Kanban in Action by Marcus Hammarberg and Joakim Sundén

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Chapter 4. Work items

This chapter covers

  • Work-item cards
  • Design principles for work-item cards
  • What to keep on work-item cards and how to use this information to gain better knowledge about how your work works

Work in the software business is often not visible. Most of the work takes place in our heads or inside the computer. In order to get a better overview of who’s working on what and the status of the work, you visualize the work—thereby making information visible that previously wasn’t.

By far the most common way to track work items is to create a small card that represents the work that is being done. It can be an index card or a sticky note[1]: anything that is easy to work with and move around on a board, such as a white board. ...

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