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Purpose of the BREAKDOWN stage:

To break down the problem at hand into manageable workstreams.

Tools and techniques covered:

  • Issue tree
  • 2 × 2 prioritisation matrix
  • Workplan

Supplementary tools referred to in this chapter are available in Chapter 9.

Key outcomes:

  • Problem broken down into separate pieces of analysis which, when conducted, will give you the information needed to solve the problem.
  • Workplan listing the necessary analyses to solve your problem, prioritised to give you the maximum effort:output ratio for your work.

The OBTAIN problem-solving process

2.1 Untangling the mess

Key tool:

  • Issue tree

Fundamental principle: ...

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