Chapter 2
The Supply Chain Index
- How important is each of our suppliers to our overall business performance?
- Do we have trusting relationships with our most important suppliers?
- Are we monitoring and managing the relationship we have with suppliers?
- Do suppliers value our business and think we are living up to our part of the business relationship?
- Are we minimizing supplier and partner risks?
- Are suppliers consistently performing up to our expectations on key measures of quality and distribution?
- Are we getting good value from our suppliers and do the prices we pay allow them to make a fair profit?
- Are suppliers controlling key process variables to ensure high-quality goods and services?
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