5Be Kind When Others are Rude and Inconsiderate

Treat everyone with kindness and respect. Not because they are nice, but because you are.

Author unknown

A few years ago, writer and teacher Arthur Rosenfeld was in a ‘drive-thru’ queue at a Starbucks in Florida. The man in the car behind him was getting impatient and angry, leaning on his horn and shouting insults at both Arthur and the Starbucks workers.

Arthur looked in the rearview mirror. The face of the impatient driver behind him was twisted with anger. ‘I’ll show you what happens to rude and impatient people,’ thought Arthur. But then he caught himself; he refocused his eyes and noticed that his own face didn’t look much different.

In one moment Arthur had what he calls a ‘change of ...

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