4 Locating Information Sources in Your Organization

What’s Inside This Chapter

In this chapter, you’ll learn

  • The difference between explicit and tacit knowledge
  • How to locate knowledge sources in your organization
  • How to find your company’s subject matter experts
  • How to cultivate a knowledge-sharing culture through recognition and reward.

To this point, your KM system development team has taken time to uncover the areas where your organization will benefit from knowledge management. Your next activities will take your knowledge audit ...

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