9 Best Practices in KM

What’s Inside This Chapter

In this chapter, you’ll learn

  • Best practices from organizations currently practicing KM
  • Recommendations and counsel from KM practitioners
  • Lessons learned from experience with knowledge management.

It’s encouraging to see that companies worldwide are recognizing and reaping the benefits of KM practices. And though the organizations vary in the amount of resources they can devote to knowledge-sharing activities, their efforts have generated a wealth of best-practices literature that ...

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