Resources

Collison, Chris, and Geoff Parcell. 2004. Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations. Chichester, West Sussex, U.K.: Capstone Publishing.

Dalkir, Kimiz. 2005. Knowledge Management in Theory and Practice. Burlington, MA: Elsevier Butterworth-Heinemann.

Davenport, Thomas H., and John Glaser. 2002. “Just-in-Time Delivery Comes to Knowledge Management.” Harvard Business Review, 107–111.

Davenport, Thomas H., and Laurence Prusak. 2000. Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.

Dixon, Nancy M. 2000. Common Knowledge: How Companies ...

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