O'Reilly logo

Knowledge Management—Organizational Development by Amy Newman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Ways to Manage Knowledge

Technology is an enabler; thus, there are some wonderful examples of using technology to help people manage knowledge.

First, review the following solutions that use technology (or “techknowledgy”). For all of these solutions, it is essential for you to work with other departments in the organization. Depending on the knowledge management system you select, you may need help—from inside or outside the organization—to classify, codify, and organize knowledge to create a “knowledge base.” Also remember that too many knowledge management systems become “haunted houses”—which people never visit. All of the puzzle pieces described earlier need to be in place to support a good knowledge management system.

12 Ways to Measure ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required