© 2011 by Taylor & Francis Group, LLC
Tips for Witnesses in Arbitration Proceedings
So, you’re going to be a witness in an arbitration? Try not to worry and calm down.
It’s not as bad as you think. Here are a few pointers that may help. Read them over
now and then again just before you go into the arbitration hearing. If you have any
questions, ask your supervisor or the company representative.
Tell the truth. You will be sworn to tell the truth by the arbitrator or a court reporter.
is is your most important job. Make sure you also tell the truth to the person
calling you as a witness—the whole truth—so that there will be no surprises.
Remember, no case is so important that you should lie or stretch the truth to try
Answer the question asked, then quit. You are not on the witness stand to tell
a story or make a speech. You are there to answer questions. is instruction
can be broken down into three parts:
Listen very carefully to the question
Answer THE QUESTION ASKED
Stop talking until asked the next question
If you don’t understand a question, tell the person asking you. Have him or
her rephrase it, repeat it … whatever it takes. You must understand the ques-
tion in order to answer it truthfully.
If you don’t know the answer to the question, say so. Don’t guess or specu-
late. In normal conversation, I might ask you who will win the Super Bowl
this year. Almost everyone has an opinion, but the truth of the matter is, they
don’t know. In an arbitration hearing, only answer the question if you know
If you don’t remember, say so. If I asked you who won the World Series in
1985, you might guess even though you really don’t know. We all do this in