The Three Forces of Change Driving the Digital Age

We’ve seen two years of digital transformation in the last two weeks.

—SATYA NADELLA, JUNE 2020

The digital age is leaving no industry untouched as its three forces—migration and globalization, technology, and the rapid transformation of work—bring us the largest-scale job transition since the industrial revolution. According to McKinsey, by 2030 as many as 375 million workers, or roughly 14 percent of the global workforce, may need to switch jobs (Illanes et al. 2018). Additionally, the impact of the 2020 COVID-19 pandemic is forecasted to alter how work gets done as adoption of automation and ...

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