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In our era of globalization, the world is getting smaller. It means that people of different identities are in closer contact than ever before, and that is a leadership challenge.

Identity comprises the parts of a person's self that come from belonging to particular groups—some visible, others less apparent. They include age, ethnicity, race, religion, nationality, and socioeconomic status.

WHETHER YOU ARE AWARE OF IT OR NOT, IDENTITY INFORMS HOW YOU LEAD.

Likewise, the identities of those around you affect how they view you as a leader and how they view and work with others. This chapter will help you develop your awareness of identity, the ...

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