Chapter 2: What’s the Leadership Matrix, and How Does It Help Me?

Congratulations! If you’re reading this you’ve either reached the ranks of leadership or you’re well on your way there. Throughout the course of your career so far, you’ve likely navigated through a succession of jobs in team environments. But once you’re responsible for leading others, the game changes. When you lead a team, you’re not controlling all the effort that goes into the work and the quality of the output. Leaders have to manage that indirectly through their team members.

For some newly minted leaders, making the shift from delivering the work to working through others to deliver results feels like they’ve gone from pulling all the strings to pushing a rope. If they ...

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