Chapter 12

MANAGING “UP

No one can make you feel inferior without your consent.

—ELEANOR ROOSEVELT

What is managing “up”? Here’s a way to think about it:

       Definition: Managing up is the act of consciously building successful relationships with your leader and those in positions of greater authority, to enhance your success and that of your leader and organization.

In the previous chapter, we talked about constructive feedback and the importance of having those necessary conversations no matter who the person is. That’s easy to say and harder to do when it’s your own leader or another person in a position of authority who is having an impact on you and your work. I’m going to help you have those tough conversations.

Take out your notebook ...

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