Chapter 14


Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has.


Definition: Team Mastery is having and utilizing the skill sets and the Emotional Intelligence competencies necessary to successfully guide a group of people with a shared purpose to their desired goal.

Leaders who want to succeed need to have their teams succeed. Period. Of course, teams are made up of individuals. You remember I said that people and groups are messy. So it goes with teams. It takes awareness, attention, time, and skill to get the best from our teams. And it’s worth every ounce of investment.

Any enterprise, whether it’s for-profit or nonprofit, relies heavily ...

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