Chapter 12Governance and Stakeholders

The advent of these myriad choices for getting work done raises some confounding questions for companies. How do our existing governance protocols apply and, perhaps more fundamentally, who is responsible for work? HR has traditionally focused on employees, while business leaders look at joint ventures and alliances, and procurement might focus on vendors and contractors. If we believe that winning organizations will seamlessly traverse these options as opportunities arise and market conditions change, then the decision rules we have previously touched on need a governance framework; one that ensures coherence and consistency, and reflects the shifting realities facing each stakeholder and their role. ...

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