CHAPTER 7

BALANCE

AN INTRODUCTION TO BALANCE

Excellent leaders often forgive mistakes and always give people a second chance. They are careful people who think things through before acting. They do not seek the spotlight, preferring to let their accomplishments speak for themselves. They consciously regulate what they feel and what they do and are in control of their emotions. Treating all people fairly is one of their guiding principles.

SECOND CHANCES

21. I give people a second chance if they have done something wrong. Or put another way: to err is human; to forgive divine.

Have you ever been really disappointed in someone you lead because they screwed ...

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