The team was excited about all they were learning. They were even more excited about the pragmatic nature of the themes—it all seemed doable to them. As they approached the final visit, they were eager to test some of what they had learned thus far. Due to travel logistics and expenses for a trip to Europe, not to mention perceptions, Gary scheduled a video-conference with Hans Kline, the head of leadership development for a smaller, wildly successful, global organization with a strong reputation.
“Good afternoon! Thanks for agreeing to meet with us,” Gary said.
“I’m delighted,” Hans said.
After the group exchanged introductions and ...