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Leaders Start to Finish: A Road Map for Developing Top Performers by Anne Bruce

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CHAPTER 13

Performance Management—Using Communications Excellence

Right now, in some organizations, a leader is meeting with an employee to discuss his or her performance. Some leaders would rather have a root canal than hold an employee performance review! But that’s because leaders often focus on the wrong issues when it comes to performance management. For instance, a leader may focus more on filling out the company’s evaluation forms correctly than on using effective communications tools to help that employee succeed.

Here is where your leaders will learn that the only way to improve the overall performance levels in the organization is ...

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