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Leadership and Management of Quality in Higher Education by Patricie Mertova, Len Webster, Chenicheri Sid Nair

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2

Initiative-based quality development and the role of distributed leadership

Bente Kristensen and Lee Harvey

Abstract:

The Copenhagen Business School (CBS) views quality as an ongoing process of change and has engaged in comprehensive and continuous quality work since the beginning of the 1990s. The university has developed a distributed leadership-based approach to the development of a quality culture, with major emphasis on reflective and responsive leadership at all levels. Quality is a consequence of, as well as a contributor to, a process of continuous change. The evolution of CBS has involved a systematic shift from teaching to learning, which has been a core element of the development of CBS as a ‘learning university’. In this respect ...

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