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Leadership and Management of Quality in Higher Education by Patricie Mertova, Len Webster, Chenicheri Sid Nair

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3

A leadership model for higher education quality

Fernando F. Padró

Abstract:

This chapter presents a possible approach for leaders in higher education quality based on typical demands faced by many universities today. The narrative identifies the course of action a university takes from the point of view of leadership brought by the CEO, senior administrators, faculty governance, key faculty leaders, and the rank-and-file members of the faculty. Traditionally, higher education has recognised the perspectives and approaches from the accountability and assessment movements. Ideas and notions from the field of quality are less accepted and, actually, seen more in terms of a fad. However, the quality framework is here to stay as reflected by ...

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