6 The impact of the leader's emotional intelligence on psychosocial risks
Ana Olivia Martínez Becerra
Introduction
As an outcome of the hard times that we are living in and the huge competitivity that exists within the markets to satisfy the demand of a product or service, human beings’ work tasks within organizations have been transformed in such a way that the pressure to achieve deadlines and commitments implicates having a complicated working environment, that the effort compared to the time available becomes excessive, and that the tasks demanded give the employee such an extreme level of stress which results in emotional, psychological, and physical consequences.
Elements including a tense working environment, ...
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