Acknowledgments

The creation of a book is rarely the work of an individual alone. Especially in a book of this kind, many people have directly and indirectly made essential contributions. First among these are Craig Dykstra and Susan Wisely at the Lilly Endowment who were from the beginning courageous, wise, and supportive colleagues. At the Kennedy School, Peter Zimmerman served as the official administrator for the study project and offered strategic insights; Dutch Leonard, Mark Moore, Jan Schubert, Edith Stokey, and Sue Williamson also informed the work and my understanding of the context it serves. Richard J. Light, Director of the Harvard Assessment Seminars, served as a colleague with whom I could think through the initial phase of the ...

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