References

Ayers, E. 2004. The academic culture and the IT culture: Their effect on teaching and scholarship; EDUCAUSE Review 39, no. 6:48-62 (November/December 2004).

Boyer, E., 1990. Scholarship Reconsidered: Priorities of the Professoriate. San Francisco, CA: Jossey-Bass.

Ferrell, O., and M. Hartline, 2005. Marketing Strategy, 3rd ed. Mason, OH: Southwestern–Thompson.

Heizer, J., and B. Render 2006. Principles of Operations Management, 6th ed. Upper Saddle River, NJ: Pearson Prentice Hall.

Kaufman, R., 1991. Strategic Planning Plus: An Organizational Guide; Newbury Park, CA: Sage Publications Company.

Kaufman, R., and R. Watkins, 2000. Getting serious about results and payoffs; Performance Improvement (April).

Get Leadership for Academic Units: A Performance Improvement Model for Department Chairs, Deans, and Academic Vice Presidents (and those who aspire to be) now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.