Developing Improvement Alternatives
Learning Objectives
When you complete this chapter, you should be able to define, describe, or explain the following within the context of this chapter:
• The “what is”
• The “what should be”
• Needs assessment
• Continuous improvement
• Closing the gap
• Cost–consequences analysis
Get Leadership for Academic Units: A Performance Improvement Model for Department Chairs, Deans, and Academic Vice Presidents (and those who aspire to be) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
