Leadership in a Zoom Economy with Microsoft Teams: Applying Leadership to a Remote Workforce

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

P. WardLeadership in a Zoom Economy with Microsoft Teamshttps://doi.org/10.1007/978-1-4842-7993-9_6

6. Decisive Communication Over MS Teams

Peter Ward¹  

(1)

New York City, NY, USA

 

Peter Drucker: Management is doing things right; leadership is doing the right things.

Every time I walk by a bookstore in New York, there are always new books in the window on the topic of business communication. I always hear, “We need good communicators.” This topic appears to be forever changing as there’s always a new management theory book on display in the window.

Just as you can’t be an actual celebrity without having a signature charity (the definition of a celebrity, I think), ...