ABOUT THE AUTHORS
Lyndon Rego is senior associate for knowledge and innovation resources at CCL. He holds an M.B.A. degree from the University of North Carolina at Chapel Hill and an M.A. degree from the University of North Dakota.
Aparna Bhandary is a research analyst for a collaborative research initiative being conducted by CCL and the Tata Management Training Center, part of the Tata Group, an Indian business conglomerate. She holds an M.A. degree from the University of Bombay, India.