If Shetty has a talent for seeing new ways to rework business models, he is also adept at keeping a staff of highly skilled surgeons on board with salaries that are half of what they could earn abroad. He recognizes that his surgeons have options. At NH he offers his team the opportunity to put their professional interests and passion to work. People burn out, he says, when they don't enjoy what they are doing. Shetty works to ensure that the people he attracts have what they need as ambitious professionals. Provisions are made for the doctors to advance their clinical work, pursue their research interests, and teach. A by-product is that the NH doctors are active in training future generations of specialists. NH runs several ...

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