Personal Bonds: Whether Serving Rich or Poor, Trust Is the Key

by Joyce Jenkins

Comparing the views of leaders in two major financial institutions in Asia–one serving the very rich, the other the very poor–it seems that despite hugely different client bases, they have many more issues in common than one might think.

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On the surface, Paul Davies's and Ela Bhatt's organizations and roles appear to have little in common. But when they talk about their work in Asia, certain similarities appear and several common issues are addressed.

Davies is head of the Asia-Pacific operations of the Coutts Group, the international private banking arm of the Royal ...

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