SUGGESTED READING
Hackman, J. R. (ed.). Groups That Work (and Those That Don't). San Francisco: Jossey-Bass, 1990.
Hughes, R. L., Ginnett, R. C., and Curphy, G. J. Leadership: Enhancing the Lessons of Experience (3rd ed.). Burr Ridge, Ill.: Irwin/McGraw-Hill, 1998.
Katzenbach, J. R., and Smith, B. K. The Wisdom of Teams: Creating the High-Performance Organization. New York: Harper Business, 1994.
Lawler, E. E., III. From the Ground Up: Six Principles for Building the New Logic Corporation. San Francisco: Jossey-Bass, 1996.
1A senior accountant who is a client of mine informed me that cost is not the correct term to use in describing this particular issue, but rather price. He claims that if you buy a Mercedes and keep it for its total life ...
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