Practical Implications for Feedback Providers

Although this research takes an academic perspective on the process of feedback, some useful tips can be derived from its results. We recommend that the following guidelines be considered by managers who find themselves in the role of feedback provider.

Do not rely too much on your impression of how well the session went. Our study clearly showed that there was little overlap between the recipient's perception of the feedback meeting and the provider's perception. Even if you feel that your feedback was well received, it is possible that the person completely dismissed it. Wait a few days or even a few weeks before evaluating whether your message has sunk in. You should evaluate the effectiveness ...

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