Develop a playbook.
Every football team needs a playbook that explains what each player’s exact job assignment and responsibilities are for each play. A football team develops and practices a wide variety of plays so that it can flexibly deal with whatever its opponent throws at them. A well-executed offensive play can help defeat even the strongest defense.
Each player on the team understands the playbook and knows what he or she has to do. If these assignments are not clearly understood by each individual player, the play will not lead to the desired objective. The team places its trust in everyone involved in the organization not to leak anything in its playbook to the competition. It’s that important.
Every business organization should ...