Globalisation does not mean we are all becoming the same. The basic skills of leaders may be universal, but the way you apply them changes around the world. If we want to succeed as global leaders, we have to be able to see the world through the eyes of other people.
For instance, the art of bowing may seem an obscure Japanese custom. Shaking hands is so much simpler in our global world, isn’t it? Not necessarily. Try explaining to a Japanese business person the protocol for shaking hands:
- When do you shake hands?
- How do you know when someone is ready to shake?
- How do you show you are ready to shake?
- When do you not shake ...