PREFACE
Most good leaders want and try to become better. Around the world today, and every day of the year, thousands of leaders will attend leadership training to glean insights into how to lead better. Thousands will receive performance reviews with individual development plans on how to improve. Thousands will receive coaching with recommendations on how to change their behavior so as to deliver better results in better ways. Thousands will complete a 360-degree feedback process with data on how they are seen by others. At the end of the training, performance development, coaching, and 360-degree feedback, most of these leaders will resolve to use their new insights to become more effective. Unfortunately, few of them will implement these ...
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