Chapter 5. THE SOFT SKILLS OF HARD LEADERSHIP
As the story of the First Gulf War suggests, leadership the hard way can be a demanding way of life. It asks a lot of the leader, and it asks a lot of the organization. To meet those demands you need to develop a support infrastructure that will allow you to rise to the occasion. In this chapter, I want to focus on a key part of that infrastructure: what I call the soft skills of hard leadership.
I was trained as an electrical engineer, and for more than thirty years I worked at a no-nonsense high-tech company founded by scientists and engineers. Intel's culture values hard data and objective analysis. It believes in constructive confrontation and "may the best idea win." This is the hard side of business ...
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