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Leadership: The Power of Emotional Intelligence by Daniel Goleman

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SELF-MANAGEMENT

 

Self-control. Leaders with emotional self-control find ways to manage their disturbing emotions and impulses, and even to channel them in useful ways. A hallmark of self-control is the leader who stays calm and clear-headed under high stress or during a crisis-or who remains unflappable even when confronted by a trying situation.

Transparency. Leaders who are transparent live their values. Transparency - an authentic openness to others about one’s feelings, beliefs, and actions - allows integrity. Such leaders openly admit mistakes or faults, and confront unethical behavior in others rather than turn a blind eye.

Adaptability. Leaders who are adaptable can juggle multiple demands without losing their focus or energy, and ...

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