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Leadership: The Power of Emotional Intelligence by Daniel Goleman

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RELATIONSHIP MANAGEMENT

 

Inspiration. Leaders who inspire both create resonance and move people with a compelling vision or shared mission. Such leaders embody what they ask of others, and are able to articulate a shared mission in a way that inspires others to follow. They offer a sense of common purpose beyond the day-to-day tasks, making work exciting.

Influence. Indicators of a leader’s powers of influence range from finding just the right appeal for a given listener to knowing how to build buy-in from key people and a network of support for an initiative. Leaders adept in influence are persuasive and engaging when they address a group.

Developing others. Leaders who are adept at cultivating people’s abilities show a genuine interest ...

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